We would like to inform you about which of your personal data we collect during our business activities and how we use it.

Responsible Party and Scope

This privacy notice applies to the online services offered by Serro GmbH, available at the domain serro.at.

The data processing officer is:
Gerald Serro, Managing Director
Serro GmbH
Hauptstraße 6, 2384 Breitenfurt bei Wien
Tel.: +43 699 19999222
E-Mail: office@serro.at

Changes in laws or changes within our company processes may require this privacy policy to be updated. Please review this policy regularly. You can access, save, and print the privacy policy at any time.

Principles of Data Processing

Personal data refers to any information relating to an identified or identifiable natural person. This includes, for example, information such as your name, age, address, telephone number, date of birth, email address, IP address, or user behavior. Information that cannot be linked to your person, or can only be linked with disproportionate effort, such as anonymized data, is not considered personal data.

The processing of personal data (such as collection, querying, usage, storage, or transmission) always requires a legal basis or your consent. Processed personal data are deleted once the purpose of the processing has been fulfilled and there are no legally required retention obligations to fulfill.

We will provide details below about specific processes, the scope and purpose of data processing, the legal basis for processing, and the respective retention periods when we process your personal data to provide certain services.

When You Visit Our Website

Logfiles

Our website and emails are hosted at plesk.com (Plesk International GmbH, Vordergasse 59, 8200 Schaffhausen, Switzerland). You can read Plesk's privacy policies here. We have a data processing agreement with Plesk.

When you use our website, plesk.com collects the following data, which are technically necessary to display our website to you:

These data, automatically transmitted by your browser, are stored automatically in so-called log files.

When you surf the internet, you are temporarily assigned an IP address. (You receive a so-called "dynamic" IP address for an internet session.) Which person or device was online at a specific time with which IP address can only be traced for a certain period, as long as your Internet service provider stores in the log file which person was online at which time with which IP address. The provider is required to retain the log file for a certain period so that it can be researched who was behind any criminal attacks. The data in the log file are not merged with other data sources. We reserve the right to review this data retrospectively if there are specific indications of unlawful use.

Legal basis: Article 6(1)(b) of the GDPR - it is necessary for the performance of a contract or pre-contractual measures. Without the above data, we cannot provide you with access to the content of our website

Storage Duration: plesk.com stores IP addresses of website visitors for a maximum of seven days. The collection of data for the provision of the website and the storage of data in log files is absolutely necessary for the operation of the website. Therefore, there is no possibility of objection on the part of the user.

Cookies

Cookies are small, useful text files that are stored in the internet browser you use (Chrome, Firefox, Safari, etc.).
This website does not use cookies.

Google Products

We use various products from Google (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland) to make our website more user-friendly and attractive and to analyze website visits. Specifically, Google Tag Manager and Google Analytics are used on our website. For this purpose, your IP address is transmitted to and processed by Google's servers. Google's privacy policy

Google Tag Manager

Google Tag Manager is used on our website (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland).
The Tag Manager itself does not set cookies and does not store data. However, it helps us centrally manage code snippets from various tracking tools. You can find the respective legal basis and storage duration at the respective tracking tools, e.g., Google Analytics.

Google Analytics

Google Analytics is used on our website (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland). Google Analytics allows us to analyze the behavior of our website visitors. We receive various usage data, such as page views, duration of stay, operating systems used, and the origin of users.
Google Analytics uses technologies that enable the recognition of users for the purpose of analyzing user behavior (e.g., cookies or device fingerprinting). The information collected by Google about the use of this website is usually transferred to a server of Google in the USA and stored there.
We have activated the IP anonymization function on this website. As a result, your IP address will be truncated by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before being transmitted to the USA. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. gekürzt. Die im Rahmen von Google Analytics von Ihrem Browser übermittelte IP-Adresse kann nicht mit anderen Daten von Google zusammengeführt werden.
Legal basis: Only shortened, i.e., anonymized IP addresses are transmitted from our website. Thus, association with a specific person or their device is no longer possible.

How We Protect Your Personal Data

We maintain up-to-date technical measures to ensure data security, particularly to protect your personal data from risks during data transfers and from third-party access. Specifically, encrypted transmission using SSL (Secure Socket Layer) or TLS (Transport Layer Security) occurs when you access our website at the following address: https://serro.at

Your Rights

You have the following rights as a data subject: Right to access (Article 15 GDPR), right to rectification (Article 16 GDPR), right to erasure (Article 17 GDPR), right to restriction of processing (Article 18 GDPR), right to data portability (Article 20 GDPR), and right to object (Article 21 GDPR).

You can exercise the aforementioned rights by sending an email to office@serro.at or alternatively by letter to our postal address (see above).

If you have reasons to complain about the processing of your data by us, we invite you to write to us first so that we can try to resolve the matter together: office@serro.at

However, you can also contact the Austrian data protection authority at any time with your concerns: Barichgasse 40-42, 1030 Wien, Tel.: +43 1 52152-0, Email: dsb@dsb.gv.at, Web: https://www.dsb.gv.at/